EVERY QUESTION, ANSWERED

Before you ask.

If it isn't here, put it in the form. But it's probably here.

MONEY

Which package do I need?

Probably Rebuild. Most people land there. But that's exactly what the Audit is for — don't guess, and don't let anyone sell you up. Pay $750, find out, and it comes off whatever you decide to do.

Why do I have to pay for an audit?

Because free proposals are how agencies pad an estimate they haven't actually thought about. The Audit is real work — a written, prioritized breakdown of what's wrong and what each fix costs. It's yours to keep, and you can take it to any other shop in town for a second quote.

And it's credited in full against any package. If you hire me, it cost you nothing.

How do I pay?

50% to start, 50% when it goes live. The deposit isn't refundable — it's holding your spot in the schedule.

Is the price negotiable?

No. That's the whole point of publishing it. If a package is more than you need, take a smaller one. If it's less than you need, add what's missing from the add-on list. Nobody gets a worse deal here for being bad at haggling.

What are the hidden costs?

None. You'll pay for your own domain (about $15/year) and for hosting if you don't take a Care Plan. Everything else you could ever pay me for is on the pricing page.

I found someone who'll do it for $800. Why are you more?

You should probably use them, and I mean that. If $800 gets you what you need, take it.

What you're paying for here is the part that isn't the building — deciding what your business should say, in what order, and why. That's the part that's been broken on your site for eight years, and it isn't a technical problem.

THE WORK

How long does it take?

Refresh: 10 business days. Rebuild: 3 weeks. Rebrand: 5 weeks.

All measured from the day I have your content — not the day you sign. Which brings us to the next one.

What do you need from me?

Copy about your business, photographs, and logins to your domain and current site. You have 14 days from kickoff.

If I don't have them in 14 days, the project pauses and goes back in the queue until you're ready. That isn't me being difficult — it's the single most common way these projects die. Every web guy who ever ghosted you had four half-finished sites sitting there waiting on someone's photos.

I don't have good photos or any copy. Now what?

Completely normal. Nobody has good photos.

Two options: I write your copy ($750 flat) and give you a shot list so a local photographer — or your own phone — can get what's needed ($500 for direction). Or I work with stock and whatever you've got.

What if I don't like it?

Every package includes revision rounds — one on Refresh, two on Rebuild and Rebrand. A "round" means you send one consolidated set of changes and I make them. Not a trickle of emails over three weeks.

Extra rounds are $500. That's not a penalty; it's how the fixed price stays fixed for everyone who doesn't need them.

Who actually does the work?

Augie. Not a junior. Not an offshore team. Not an account manager who relays your feedback to someone you never meet.

Do you use templates?

No. Every site is built for the business it belongs to. That's the entire reason you're not just using Wix.

AFTER IT LAUNCHES

Do I own the website?

Yes. Completely. The site, the copy, the logo, the brand — all yours on final payment. Host it anywhere, hire anyone, change it however you like.

I don't hold anything hostage. Some shops do. That's why you should always ask, of anyone.

Who hosts it? What does that cost?

Host it yourself anywhere you like — I'll hand you the files and instructions.

Or take a Care Plan: $150/month covers hosting, security, backups, and uptime monitoring. $350/month adds an hour of changes each month. Cancel anytime.

What happens if something breaks?

With a Care Plan, I fix it. Without one, support ends 30 days after launch and I'd quote you for the work.

Being straight with you: a site built like this — words and pictures, no store, no logins — very rarely breaks. That's on purpose.

Can I make changes myself?

Yes, and I'll show you how for the things you'll actually want to change — prices, hours, a new photo, a new service. You shouldn't have to call anyone to update your own phone number.

Can I use the new logo on my truck and my shirts?

Of course. It's your logo. Take the brand guide to any sign shop, wrap shop, or printer you want.

The packages apply your brand to one surface — your website. If you'd rather I designed the truck, the signs, and the cards so they all actually match, that's the Rollout.

THE OBVIOUS ONES

Will this get me on the first page of Google?

Nobody honest will promise you that, and you should walk away from anyone who does.

What I will do: build the site so Google and the AI assistants can actually read it, fix your Google Business Profile, and make sure a slow, broken, unreadable site isn't the reason you're invisible. That's the foundation. Ranking is a longer game and it depends on your market and your competition.

Can you build my online store?

A simple one — up to 25 products on Shopify, standard checkout — yes. That's $3,500 on top of a package, and it requires a Care Plan, because stores do break.

A real store — hundreds of products, POS or inventory sync, subscriptions — no. That's a specialist's job and I'll introduce you to one. Doing it badly would cost you more than not doing it.

What happens to my old site?

It stays live until the new one is ready. I point your existing links at the right new pages, so nothing you've built up over the years gets thrown away and nobody lands on a dead page.

I already have a domain. Is that a problem?

No — I'll use it. If you've lost the login, I'll help you get it back. This happens constantly. It's fine.

Do you work with businesses outside Florida?

Yes. All of this works over email and a couple of calls.

What's August Arc? I saw it in the footer.

My advisory practice — strategy and deal work for founders, athletes, and public figures. Different business, different clients, same person.

Punch List is where I do this kind of work: fixed scope, fixed price, done and delivered. More here.

STILL HAVE ONE?

Ask it in the form.

Augie reads every one himself and replies within two business days.

See what's wrong with your site →