Six steps. No mystery.

You send five questions' worth of information

Your name, your site, whether it takes payments, whether anyone logs in, and what bothers you most about it. That's the form. It takes two minutes and it tells me almost everything I need to know.

I reply. Personally.

Within two business days you get a straight answer: whether I'm the right person for this, roughly what it would cost, and what I'd recommend. If your job is outside my lane — a real online store, a booking system — I'll tell you that and point you to someone who does it well. That reply costs you nothing.

The Audit — $750, credited in full

If we're a fit, I do a proper audit. Ten pages, plain English: what's broken, in what order it actually matters, what each fix costs, and which package you need. It's yours to keep. You could take it to another shop and hire them instead — some people do, and that's fine.

If you hire me, the $750 comes straight off the price. So it costs you nothing.

You pick a package. 50% down.

Fixed price, from the list. No negotiation — and no haggling penalty for the people who don't like to haggle. The deposit isn't refundable; it's holding your spot in the schedule.

You send content. You have 14 days.

This is the step that decides everything. I need copy about your business, photographs, and your domain and site logins. You get 14 days.

If I don't have it in 14 days, the project pauses and goes back in the queue until you're ready. That's not me being difficult — it's the single most common way these projects die. Every web guy who ever ghosted you had four half-finished sites waiting on someone's photos.

Don't have copy or good photos? Nobody does. I'll write it ($750) and give you a shot list so your phone or a local photographer can get what's needed ($500).

I build it. You review. It goes live.

Ten business days for a Refresh, three weeks for a Rebuild, five weeks for a Rebrand — measured from the day I have your content, not the day you signed.

You get your revision rounds. A "round" means you send one consolidated set of changes and I make them — not a trickle of emails over three weeks. Then the balance is due, and it goes live.